Anchors Coaching Limited is committed to protecting your privacy and complies with the principles of the relevant data protection regulations.

This privacy policy explains how Anchors Coaching Limited protects and makes use of any information you share with the company. If you are asked to provide information to the company, it will only be used in the ways described in this policy.

Anchors Coaching Limited gathers and uses certain information about clients where it is in the interest of the professional coaching practice provided. The company acts with integrity and is aligned with the guidance of the ICF, EMCC and AC.

How it’s gathered

You chose to provide the company with personal information in the following ways –

  • If you use the website contact form

  • If you have asked us to provide you with information about our business

  • If you have been a client

  • If you have been referred to us by an existing client

By voluntarily giving the company your personal information, that is your consent to sharing your personal data with the company

What is gathered

  • Names of clients

  • Contact information including email address/mobile phone number

  • Other information relevant to our professional business relationship

 How it’s used

  • Specifically for our own internal records

  • To contact you in relation to the delivery of coaching services

  • To contact you for genuine business reasons directly relating to our coaching practice

Consent

  • Where transaction interaction with you indicates you are an “engaged subscriber” i.e., someone who is a current client or has been a client during the previous 12 months, your data will be held securely and may be used to contact you

  • You may be contacted up to 12 months after your last coaching session for genuine business reasons relating to our coaching practice

Other uses

  • The company will never lease, sell or distribute your personal data to third parties unless the law requires it

  • Where there is a legal requirement to share your personal data, you will be advised prior to sharing

Client session notes

  • Where notes are taken during a coaching session, they are handwritten and are destroyed 6 months after the final coaching session

  • If an existing client subsequently re-contracts more than 6 months after their last coaching session, notes from the original coaching sessions are therefore not available for reference 

Security

All information is held securely, whether electronically or in hand written format 

Data retention and the Right to be forgotten

When you consent to the company holding your personal data –

  • It will be retained for no longer than is necessary for the purpose it was obtained

  • You have the right to be forgotten and can request that we delete your contact details by clicking this link

Right of Access

  • You have the right to access your personal data and supplementary information 

  • The right of access allows you to be aware of and understand the lawfulness of how it is processed and stored

  • We can provide a copy of the information we hold free of charge, within one month of your request

  • Please send your request to access information by clicking this link